Processing Time

Orders are typically processed within 1-3 business days after payment is received. Processing time does not include shipping time.

Please note that orders are not processed or shipped on weekends or holidays. If you place an order during these times, it will be processed on the next business day.

Shipping Rates and Times

We currently offer the following shipping options:

Shipping Destinations

We ship to addresses within the United States with free standard shipping. We also ship internationally, but international customers must contact us for a shipping quote before placing an order.

For international shipping quotes, please email us at oilenergetics@gmail.com with your location and desired products.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's progress.

Please allow 24-48 hours after receiving your tracking number for the information to appear in the carrier's system.

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you need to change your shipping address after placing an order, please contact us immediately. We cannot guarantee that we can update the address once the order has been processed.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with you and the shipping carrier to resolve the issue.

For damaged items, please save all packaging materials and take photos of the damage. This information may be required to file a claim with the carrier.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

Customs and Import Duties

For international orders, customs duties, taxes, and fees may be charged by your country. These charges are the responsibility of the recipient and are not included in our shipping costs.

We cannot predict what these charges will be, as they vary by country. Please check with your local customs office for more information.

Shipping Delays

While we strive to meet our shipping timeframes, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions
• Natural disasters
• Carrier delays
• Customs processing
• High volume periods

We are not responsible for shipping delays caused by the carrier or circumstances beyond our control.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

oilenergetics@gmail.com